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Service Design That Is Good For Profit And Planet

Global warming has already transformed life beyond recognition, and businesses must be aware of their contribution to climate change and take action. If you think this might be difficult, here are some simple steps to start.

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Post-Pandemic Motivations: In continuous search of the truth.

The most obvious aspect of the post-pandemic superhero is the digital lifestyle, as the online customer base grows and Gen Z is more open-minded to purely digital platforms. Learn about routines of the new consumer, in which it’s digital that keeps things interesting.

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Have you met your consumer of 2021?

Out of the ashes of 2020 came a new consumer. And although the pandemic isn't over yet, consumer behavior, motivations and routines have changed forever.

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Why blended services are the future of business?

We spend more time behind screens than ever before, especially in a socially-distanced world, where services are digital-first. Learn about blended services and how can they help in delivering human empathy on the digital layer.

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The future of Health in 4 trends.

Innovation and care have always been a difficult combination. The complex ecosystem of hospitals, general practitioners, health apps, therapists, healthcare institutions, pharmacists and health insurers makes the adoption of new services and business models viscous.

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Mental Health and Home Diagnosis

While entire industries like tourism are on hold, Pharma, Mental Health, and e-health are booming and breaking old paradigms such as the acceleration of Telehealth. These shifts are shaping what every company calls the new normal.

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